Refund and Returns Policy

Due to the nature of premium spirit drinks, we maintain a strict return policy to ensure product quality and safety.

Returns

We only accept returns under the following conditions:

  • Wrong item delivered
  • Damaged product upon delivery
  • Missing items in your order

All return requests must be made within 48 hours of delivery.

Non-Returnable Items

We do not accept returns for:

  • Opened bottles
  • Used products
  • Change of mind
  • Incorrect orders placed by customers

Refunds

Once your return is approved and received, your refund will be processed within 3–5 business days to your original payment method.

Exchanges

We only replace items that are:

  • Damaged
  • Defective
  • Incorrectly delivered

Contact Us

For return requests, contact us:

📧 Email: nas@zuki.com.ng
📞 Phone: 08074067819